Returns Refunds

Returns

It is mandatory to record a full unpacking video to claim any missing, wrong, or damaged product.

• Products are only eligible for a return if you have received a damaged product from us.  
• Customers need to send us proof of the damage, and we will immediately replace the damaged product. 
• In case you receive a damaged product, you must notify us immediately. The product should be in unused condition to be eligible for a return. 
• Customers can request a return within 3 days after receiving their order. We cannot accept returns after this period.

Refunds

• Once we receive your return product, it shall go through a standard checking process.  
• After the damage has been seen and confirmed, we will send an email to notify you that your return has been accepted.   
• We will replace your damaged product within the next 7–10 working days.  

For any order-related problems, please call us at the helpline number +91 81003 46590 within 11am to 7pm.

For any doubts, questions, or suggestions, get in touch with us at akanshaherbal.skincare@gmail.com.