- Products are only eligible for a return if you have received a damaged product from us.
- Customers need to send us proof of the damage, and we will immediately replace the damaged product.
- In case you receive a damaged product, you must notify us immediately. The product should be in unused condition to be eligible for a return.
- Any product that exceeds 15 days since your receipt of the order will not be acceptable for returns.
- Once we receive your return product, it shall go through a standard checking process.
- After the damage has been seen and confirmed, we will send an email to notify you that your return has been accepted.
- We will replace your damaged product within the next 7–10 working days.
In addition to India, we will return and replace orders in the following countries:
India , USA, UK , Germany , Canada, Australia , South Africa , France , Netherlands, New Zealand , Mauritius, Bangladesh , UAE, Nepal , Malaysia, Vietnam, Hong kong , Thailand , Singapore & Japan.
For any order-related problems, please call us at the helpline number +91 81003 46590 within 11am to 7pm.
For any doubts, questions, or suggestions, get in touch with us at firstname.lastname@example.org.